Legal Information (Specified Commercial Transactions Act)
| Shop Name | RAINBOW SHOPPERS |
|---|---|
| Distributor | JOINAC Inc |
| Operational Manager | Kawabata |
| Location | 〒164-0012 JapanTOKYONAKANO-KU HONCHO4-48-17-602 |
| Phone Numbe | 03-3380-1100 |
| FAX Number | 03-3380-3100 |
| Regular Holidays | SUNDAY, HOLIDAY |
| Email Address | sales＠rainbow-shoppers.com |
| URL | https://www.rainbow-shoppers.com/eng/ |
| Business Category (Nature of Business) | Retail / Online Sales |
| Additional Charges (Beyond Product Price) | hipping costs will be charged separately based on the delivery region and the weight of the package. |
| Order Validity (Expiration) | Orders are valid for 30 days from the date of purchase. |
| Defective Products | If a product is found to be defective, we will send a replacement upon receiving and verifying the returned item. |
| Delivery Lead Time | In-stock items: Shipped within the next business day to one week after payment is confirmed. Out-of-stock or Pre-order items: Shipped as soon as they become available. |
| Return Period | Returns are accepted within 7 days from the date of delivery. |
| Return & Exchange Policy (Crucial Notice) | Non-returnable items: Opened Videos, Books, Magazines, and CD-ROMs cannot be returned unless they are defective. DVD Playback Issues: We do not accept returns for DVD playback issues unless the disc itself is physically defective. (Please ensure your player is compatible with the region code). "Please note that Japanese gay DVDs are typically Region Free, making them compatible with most international players." |
| Return Shipping Costs | Defective Products: The company will bear the return shipping costs. Customer Convenience: For returns due to customer's personal reasons (e.g., changed your mind, wrong size/item selected), the customer must pay for all shipping and handling costs. |
